1. Acceptance of Terms

By accessing and using Cherriq Zap (“the Service”), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Cherriq Zap is a comprehensive WhatsApp Business API management platform that provides:

• Authentication system with role-based access
• Dashboard with statistics and quick actions
• WhatsApp Business API integration
• Campaign management and scheduling
• Live chat system with real-time messaging
• AI chatbot building and management
• Template management system
• Contact management and segmentation
• Admin panel for user and platform management
• Subscription system with feature gating

3. User Accounts

You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account or password.

4. Acceptable Use

You agree not to use the Service to:

• Send spam, unsolicited messages, or engage in any form of harassment
• Violate any applicable laws or regulations
• Infringe on the rights of others
• Attempt to gain unauthorized access to the Service or other users' accounts
• Use the Service for any illegal or unauthorized purpose
• Interfere with or disrupt the Service or servers

5. WhatsApp Business API Compliance

Users must comply with WhatsApp Business API policies and guidelines. This includes:

• Obtaining proper WhatsApp Business API access from Meta
• Following WhatsApp's messaging policies and guidelines
• Respecting user opt-outs and privacy preferences
• Maintaining accurate business information
• Not using the API for spam or abusive messaging

6. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your information.

7. Subscription and Billing

The Service offers various subscription plans with different features and limits. You agree to pay all fees associated with your chosen plan. Subscription fees are billed in advance and are non-refundable except as required by law.

8. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Cherriq Zap and its licensors. The Service is protected by copyright, trademark, and other laws.

9. Limitation of Liability

In no event shall Cherriq Zap, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

10. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

12. Contact Information

If you have any questions about these Terms & Conditions, please contact us through our support channels.

13. Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction in which Cherriq Zap operates, without regard to its conflict of law provisions.